Privacy Policy

We are sincerely committed to secure all of your privacy. It’s our first priority and our responsibility to secure all of your privacy. Definitely, everyone has questions on their mind: why we fetch your details and who has your details. Before going through this, you need to know how we collect your information. There are different ways to collect your information. Find out below:

• Information you provided to us
• Information we collect about you

Information you provided to us:

You share your information via different ways like:

• By placing orders
• By visiting our website
• Correspondence

Type of Information we collect:

There are different kinds of information we collect from your side via different channels or ways.

Information from your Order:

When you make a purchase from our website, you must share some personal details like your complete name, your address, your postal code, your personal contact details, your account details, financial and debit card details, etc.

By visiting our website:

When you visit our website (The Modern Furniture online), we fetch your interests and your preferences. We get your location from where you are visiting our online store (The Modern Furniture online) and how long you visit our website or our online store. If you sign up on our website for some promotional codes to get discounted products, we get your details like your email, which you use to sign up, and as well we save your password to provide you the facility to automatically log in to our website.

Correspondence:

If you get in touch with us, we may record your correspondence or calls.

Information we collect about you:

When you visit our online store, we will fetch some of your information automatically.

Visiting Detail:

When you visit our online store, we automatically get some of your information, including when and how you visit our online store, your searches and your preferences, the time scale of how long you visit our web pages, HTTP protocol elements, your device type and ID. Most of the data is collected by accepting cookies and by some analytic software used on our website.

Some technical information:

We may get your IP address which is assigned to your system when you are connected to the internet. We may also get information regarding your browser type and version, your login information, and the operating system you use.

Who has your details?

There are only 2 to 3 parties who have your limited details according to their roles:

• Website Management team
• Delivery Team
• Our Customer Care Team

Website Management Team (Purpose of Share):

To manage all of your details to provide you with satisfactory services. If you inquire about your order, they will guide you better.

Delivery Team (Purpose of Share):

Our delivery company only has your order details that you provided to us, like your address, complete name, contact details, and the details of the product you have ordered.

Our Customer Care Team (Purpose of Share):

When you get in touch with our Customer Care Team via different platforms like calls, the person on the phone will get your order number and send it to our website management team to fetch your limited details regarding your order. This includes what you ordered from us and your estimated delivery time. If you ask them to confirm your delivery address, they have the right to get your delivery address details on your request only.

Why We Collect Your Information:

There are various reasons behind the collection of your data. Some main reasons are listed below:

• To provide you with better service
• To keep you updated regarding our new arrivals and modifications to our products
• To offer you discounts on our products because sometimes we run promotional discounts for our previous customers by giving them voucher codes

Our Security Protocols:

Under the Data Protection Act 1998 and GDPR, we are not allowed to sell any of your personal information to any other parties. Your data is secured by using high-security service technology. Your privacy is our first priority. To maintain all this data securely, we follow some security protocols. We have professionals to manage all of your details and have a number of security barriers to make it secure end to end. We have fully secure servers where we store all of your details.

If you want to change any of your details, you can contact us anytime. We are always here for you.